Full-Time
Lockport, NY
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About the Role
Be the Heart of Our Practice
At Davison Road Optical, our Receptionist is far more than a front desk role — you are the first person our patients see and the warm, steady presence that sets the tone for every visit. We are looking for a dedicated, full-time professional who takes pride in delivering exceptional patient experiences in a close-knit community optometry practice in Lockport, New York.
What You Will Do
Your Day-to-Day Responsibilities
Patient Coordination
Welcome patients warmly, manage intake paperwork, and guide each person through their visit to ensure a seamless, stress-free experience.
Scheduling & Office Management
Schedule and manage appointments, optimize the provider's calendar, make reminder calls to minimize no-shows, and maintain organized medical records.
Communication Management
Professionally handle our multi-line phone system, manage secure electronic messaging, and accurately route inquiries to the appropriate clinical staff.
Billing & Insurance Support
Verify patient insurance coverage, obtain necessary pre-authorizations, collect co-pays, and process billing claims accurately and efficiently.
Administrative Compliance
Scan and manage documents, maintain office supplies, and ensure all front desk operations comply with healthcare privacy regulations (HIPAA).
Why Join Us
A Team That Cares
Davison Road Optical has been serving the Lockport community with exceptional eye care for years. We are a small, dedicated team that values every member — and we are proud of the warm, welcoming environment we have built together. When you join us, you are not just filling a position; you are becoming an essential part of the care we provide every single day.
Ready to Join Our Team?
Please send your resume and cover letter to davisonroadoptical@gmail.com
We would love to hear from you and look forward to learning more about you.
Apply Now →